Q: What is Digital Signage?
A: Digital Signage is a dynamic, electronic platform that uses high-quality screens, such as LCD monitors, LED displays, and interactive kiosks, to communicate messages, information, and engaging multimedia content to your target audience.
Q: What types of digital signage do you offer? Can you provide a quote?
A: We offer a wide range of digital signage, from 13 to 100 inches in size. Our models include both touch and non-touch options. The touch versions utilize infrared touch or capacitive touch technologies. We offer wall-mounted and free-standing (floor-standing) installations. The systems are available in both Android and Windows versions, which can be customized according to your needs. Please provide detailed requirements and quantities for an accurate quote, and we will offer the best pricing and discounts.
Q: What size of digital signage do you produce?
A: We produce indoor and outdoor digital signage from 13 inches to 98 inches.
Q: How do I display content on digital signage screens?
A: We provide a free CMS (Content Management System) cloud platform and mobile app to manage and display content on your digital signage. You can update and schedule content easily via these systems.
Q: Are the digital signage screens touch-sensitive?
A: Our digital signage screens can be customized to be either touch or non-touch, depending on your needs. The touch versions come with infrared or capacitive touch technology. The screens offer the same basic display features, with the touch versions enabling interactive functionality, which comes at a slightly higher cost.
Q: Can I update my menus/content whenever I need to?
A: Yes, you can update your content anytime using our CMS platform or mobile app. Whether it’s images, videos, or text, you can edit and publish your content remotely on both Android and Windows systems.
Q: Is it difficult to edit content? Will training and support be provided?
A: Editing content is easy with our CMS app and cloud platform. We provide user manuals and tutorial videos for self-guided support. If you need additional help, we can arrange online meetings for step-by-step guidance.
Q: Is the digital signage solution expensive?
A: As a manufacturer based in Shenzhen, China, we offer cost-effective solutions with a wide range of models to suit various budget levels. We provide both high-end and economical options for indoor and outdoor digital signage.
Q: If my internet fails, will I lose all my content on the digital signage display?
A: No, your content is saved on our cloud platform. Even if there is an internet outage, you can easily resend content to your digital signage screens using the CMS app or cloud platform once the connection is restored.
Q: Why does the digital signage quote show 1920x1080P resolution instead of 4K?
A: For screens ranging from 13 inches to 55 inches, the standard resolution is 1080P. For larger displays (65″, 75″, 85″, 86″, 98″), we use 4K resolution. However, we can customize screens with 4K resolution for sizes ranging from 43 to 98 inches upon request.
Q: Is the digital signage screen anti-glare?
A: Digital signage screens typically use clear tempered glass to maximize brightness and clarity. Anti-glare glass would reduce the screen’s brightness, making it less effective for commercial advertising. For outdoor screens, high-brightness models are used for optimal visibility under direct sunlight.
Q: Does the digital signage screen have a remote controller?
A: Android-based digital signage models come with a remote controller. Windows-based models typically do not include a remote unless specified in the quotation.
Q: Are the screens robust and can they be used in direct sunlight?
A: Yes, our outdoor digital signage screens are built to withstand direct sunlight. These models feature high brightness backlighting, waterproof and dustproof properties, and can handle high temperatures. Indoor models are not designed for direct sunlight exposure.
Q: What is the warranty for DS digital signage?
A: We provide a 1 to 2-year warranty on all our digital signage, covering all parts and costs, ensuring a hassle-free experience for our clients.